*IMPORTANT* During checkout, you will be given a number of different shipping options for your order. Please take careful consideration when choosing your shipping method, as some options do not come with tracking or insurance. Orders placed with standard shipping that do not include tracking are NOT guaranteed by us. This is to say, that if you choose the standard and default shipping option which does not include tracking and your package does not arrive, we cannot be held responsible and will not be issuing a refund on your order. By placing an order on our site or through our affiliates, the client assumes all responsibility when choosing a non-tracked delivery method.
Our production facility is based in Ontario, Canada. We are able to, and have shipped to many countries around the world. However, it is important to note that when we ship items outside of Canada, we have no control over Customs in your respective country and cannot account for or guarantee against any delays that your package may encounter when clearing your Customs department. *THIS INCLUDES CLEARANCE FOR ANY TAXES AND DUTIES!* Each country will assess and assign any potential import taxes and duties as they see fit and this is not something we have any say in or control over. We do our part to ensure to the best of our ability, that your order will be packed and labeled in the best manner possible to make clearing Cuistoms simple and efficient, but again, these agencies are out of our control. in very rare instances, we have seen packages take 8 weeks or more to arrive at their destination. Therefore- *PLEASE CONSIDER YOUR SHIPPING OPTIONS CAREFULLY WHEN CHOOSING WHETHER OR NOT TO PURCHASE THE TRACKED SHIPPING OPTION!*
Please note also, that the "Maximum Delivery Period" stated in your order information is the information given to us at the post office for various global locactions. However, once again, if the client has not chosen the tracking option for thier order, no such guarantee may be offered. Please review and take careful consideration when choosing your shipping option!
If you have any further questions regarding our shipping practices or available options, please contact us at firstname.lastname@example.org